Though it's almost 10 years since the Grand Hyatt's last big renovation, it remains one of Melbourne's most coveted business hotels. The location is key to its appeal – smack bang in the big-business end of the CBD but also just moments away from the city's most exciting eating, drinking and shopping. It's not just the award-winning buffet breakfast that drives a brisk repeat business; the brass-and-awe lobby impresses without snobbery, as do the discreet and friendly staff. A step in any direction is a choose-your-own adventure, to the gym (a full-blown 24-hour fitness centre), the rooftop tennis court or Ru-Co, the hotel's destination cocktail bar.
The rooftop tennis court, a rarity in city hotels, is the perfect prelude to a power lunch.
As well as handy items to buy and keep, the hotel keeps a "Hyatt Has It" inventory full of thoughtful extras, from ties and cufflinks for the forgetful to a humidifier and even a spin bike.
Lobby restaurant Collins Kitchen combines expansive variety with impeccable attention to detail at breakfast. The organic kalamata olive loaf comes with food-allergen details, and gluten-free pastries are made in-house. Comprehensive à la carte offerings bolster the buffet's juice, egg, smoothie and superfood stations ($44). The kitchen's commitment to local sourcing extends to dinner, where menus feature Port Phillip Bay whiting and High Country cod.
Ru-Co styles itself as a laneway bar in a hotel. Peruse the 2,700-bottle wine list while eavesdropping on Tinder dates.
This review was made independently for the Gourmet Traveller Hotel Guide. The guide's reviewers visit unannounced and pay their way.